Questions From the Pack

I'm Nat, a professional pet caregiver with a strong background as a Veterinary Assistant. This medical foundation allows me to offer more than just companionship—I provide observant, clinically-aware care for your pets, ensuring their health is monitored just as closely as their happiness.

I primarily serve Chicago Heights and surrounding communities including Flossmoor, Olympia Fields, Homewood, and Glenwood. If you're slightly outside these areas, feel free to reach out—I often accommodate travel for established clients.

While dogs and cats are my most frequent visitors, I am fully trained and comfortable caring for small animals (rabbits, guinea pigs, hamsters), birds, and reptiles. My vet background makes me particularly skilled with senior pets and those with special needs.

It refers to my ability to monitor vital signs, recognize early symptoms of illness, and handle complex medical needs. Unlike a standard sitter, I understand the 'why' behind pet behaviors and physical changes, offering a higher tier of vigilance.

Yes! I am proficient in administering oral medications, topical treatments, and specialized care for pets with medical needs including diabetic management. Proper dosing and stress-free administration are guaranteed.

Absolutely. I am fully insured and bonded, and Pet CPR certified. Your pet's safety and your property's security are covered under professional pet-sitting liability insurance.

A Meet & Greet is a complimentary 20-30 minute visit where we get to know each other. I'll meet your pets, learn their routine, and discuss any medical requirements. This is mandatory for all new clients to ensure a perfect fit.

For new clients, I require 5-7 days notice to accommodate the initial Meet & Greet. For existing clients, 48 hours is preferred, though I try my best to help with last-minute emergencies.

I require a 24-hour notice for cancellations. Cancellations within less than 24 hours may incur a fee equal to 50% of the scheduled service to account for the reserved time slot.

Yes, a $10 holiday surcharge applies to major holidays. This ensures I can provide the same high level of care while spending time away from my own family during these peak times.